Technical Advisement & Consulting

Cloud Konnex provides consulting services that help businesses find cloud and internet solutions that meet their needs.  Cloud Konnex has over 14 years of experience in the IT & Telecom industry; so clients can take advantage of our market expertise to minimize the time and effort it takes to find the right solution, and not overpay.  Cloud Konnex is a provider agency so we’re able to provide our IT consulting services at no cost to clients. 

Here is how we can provide value to your business:

  • Understand & Document Client Business Needs
  • Search Solutions that Meet Those Needs – Cloud Konnex offers over 200 providers in our program
  • Identify Candidate Providers Based on the Needs of the Client, Industry Reputation, Reliability and Ongoing Customer Service Support
  • Present Multiple Competitive Solutions to the Client
  • Manage Scheduling of Presentations and Demos
  • Assist with Negotiations and Provider Selection
  • 3rd Party Internet Circuit Monitoring & Ticket Escalation Support*
  • Ongoing Account Management Support, Including Periodic License and Bandwidth Usage Reviews
  • UCaaS Implementation & Project Management Services

*Ticket Escalation Support included at no charge with minimum purchase required.

 Cloud Konnex offers services for the technologies listed below.

 

Collaboration
& Voice

• Cloud Voice/Phone Solutions,
   aka Unified Communications as
   a Services (UCaaS)

• Cloud Contact Center, aka Contact
   Center as a Services (CCaaS)

• Audio/Web/Video Conferencing

• Microsoft Teams & Teams Integration

• SIP

Internet Connectivity

• Internet, MPLS, Fiber, Ethernet

• SD-WAN, SASE, SDP

• Global Aggregation Services

Security

• Managed Security Services
  Provider (MSSP)

• Managed Detection & Response (MDR)

• Intrusion Detection System (IDS)/Intrusion Prevention System (IPS)

• Security Information & Event Management (SIEM)

• 24×7 Security Operations Center

• DDoS

• Remediation Services

• Cloud Access Security Broker (CASB)

• Endpoint Protection

• Behavioral Analytics

• User Authentication/SSO

Mobility

• Mobility IoT

• Mobility Device Management (MDM)

• Life Cycle Management

• Global Remote Workforce

• Fleet Tracking

• Simplified Invoice

• Wireless Failover

• Managed Services